Contact information

Contact Us

We’d love to hear from you 💚

Whether you have a question about your order, sizing, or anything else, feel free to reach out — we’re here to help!


Get in Touch

Email: butterflycard@outlook.com

We aim to respond within 24–48 hours.


Customer Support

For faster assistance, please include:

  • Your order number

  • A brief description of your question or issue

  • Photos (if applicable)


Business Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

(All times are in your local time zone)


Before You Contact Us

You might find your answer faster in our FAQ section, including:

  • Shipping times

  • Sizing (one-size baggy fit)

  • Order policies


Thank you for supporting Threaded Wings 🦋